Because here, we don’t just sell rackets, shoes, and accessories… we live padel! At Padel Market, we bring you the best brands, products for all levels, and expert advice to help you choose exactly what you need. Plus, we ship quickly and are always ready to assist you. Playing well starts with the best choice!

Choosing the right padel racket for your game is crucial to fully enjoy this sport and improve your performance. To do this, you must consider 2 key factors:

1. Your level of play:

• Beginner: If you are a beginner, look for a racket with a wide sweet spot and a light weight that facilitates control and maneuverability. Round-shaped paddles are usually a good option for beginners.
• Intermediate: If you already have some experience in padel, you can opt for a racket with a more centered balance or slightly towards the head, which offers you a greater balance between power and control. Teardrop-shaped rackets are popular with intermediate players.
• Advanced: If you are an advanced player, look for a racket that provides you with maximum power and control. Diamond-shaped rackets are usually the choice of professional players.
  

2. Your playing style:

• Power: If your playing style is based on powerful hits, look for a racket with a high sweet spot and a balance towards the head for greater power.
• Control: If you prefer a more controlled and precise game, look for a racket with a wide sweet spot and a balance towards the handle for greater maneuverability.
• Versatile: If you are looking for a racket that allows you to adapt to different playing styles, look for a racket with a centered balance and a wide sweet spot.

If you have any doubts, contact us, and we will help you choose the perfect racket for you.

No, the weight of the rackets is approximate and is indicated within a range in the
product description. The rackets are shipped randomly within that range, so it
is not possible to select an exact weight.

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Placing an order at Padel Market is quick and easy. Follow these steps:
1. Choose your products and add them to your cart.
2. Go to the cart and click on "Checkout".
3. Fill in your personal shipping details.
4. Select your payment method and complete the required information.
5. Confirm and complete the payment.
Once the order is completed, you will receive a confirmation email.
If you have an account on Padel Market, you can view all your past orders in the "My Account" section by logging in with your username and password.

You can enjoy free shipping if your order exceeds the minimum amount required for your country:
• Mainland Spain: Free shipping on orders over €65
• Balearic Islands: Free shipping on orders over €85
• Portugal (except islands): Free shipping on orders over €120
• Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, and Czech Republic: Free shipping on orders over €200
• Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Romania, and Sweden: Free shipping on orders over €400
For other countries, free shipping is not available.
If you have any questions, check our shipping policy or contact us.

Delivery time depends on your location. Here are the estimated timeframes:

• Mainland Spain and Balearic Islands: 2 business days (for orders placed before 1:00 PM).
• Canary Islands, Ceuta, and Melilla: Up to 5 business days.
• Portugal (except islands): Up to 5 business days.
• Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, and Czech Republic: Around 5 business days.
• Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Romania, and Sweden: Around 5 business days.
• Andorra, Bosnia and Herzegovina, Monaco, Norway, Serbia, and Vatican City: Around 5 business days.
• Rest of the world: Approximately 7 business days.
• For more information, contact us: click here.

You can check the full list of countries we ship to by clicking here. If your country is not on the list, contact us, and we will inform you about the available options.

If you need to cancel your order, contact our customer service as soon as possible by clicking here. We will assist you in the process as long as the order has not been shipped.

Applying a promo code on Padel Market is very easy. Just follow these steps:
1. Find the promo code

• Promo codes appear below the product image.
• They can only be applied to products that display them.
  2. Add the product to your cart
• Select the product and add it to your shopping cart.
  3. Enter the code in the cart
• In the cart, you will find a field to enter the promo code.
• Type it exactly as it appears and click "Apply".
• If valid, the discount will be applied automatically.
  4. Complete your purchase
• Follow the usual checkout process and enjoy your discount.
  If you have any issues with your code, contact our customer service team.
  

Yes, once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment in real time.
If you have not received the email or need more information, contact us and we will assist you.

At Padel Market, we want to make your shopping experience quick and easy, which is why we accept multiple payment methods:
• Credit and debit cards: Visa and Mastercard
• Mobile payments: Apple Pay and Google Pay
• Bizum
• Revolut
• Installment payments with SeQura
• PayPal
Please note that some payment options may not be available depending on the shipping country. If you have any questions, check during the checkout process or contact us.

If you need to make a return, follow these steps:
1. Contact our customer service by clicking here.
2. Prepare the package:

• The products must be new, unused, and in their original packaging, with their wrapping and seal intact.
• Do not forget to include the invoice or delivery note inside the package.
  3. Follow the after-sales instructions:
• Our team will guide you through the process.
• If applicable, they will provide you with a return label.
  4. Refund:
• Once we receive the product and verify its condition, we will process the refund within approximately 30 days (depending on the payment method).

If you are requesting an exchange, you will need to cover the shipping and return costs. For more details, contact us.

You can request an exchange or return within 30 days of receiving your order.
For the return to be valid, the following conditions must be met:
• The product must be in its original condition, unused, with its plastic wrapping and tags intact.
• It must include all original accessories and components.
• If you received an incorrect, defective, or damaged product, you can also request an exchange or refund.
• No more than 30 days must have passed since receiving the order.
If you meet these requirements, contact our customer service to process your return or exchange.

In both cases (returns and exchanges), the customer will assume the management and transportation costs to which the cost of transportation of the original shipment will be added if it was not invoiced at the time.

However, if the return is due to an error on the part of Padel Market or a factory defect, we will be responsible for all return costs.

If your order arrives damaged during shipping, follow these steps:
1. Contact us within a maximum of 30 days from the receipt of your order by clicking here.
2. Provide details and photos of the damage to speed up the process.
3. We will assist you in returning the product, and based on your preference, we will either send you a new one or refund your purchase.
Please note that we do not cover products that have been modified from their original condition.

If your product has damage that you believe is due to a manufacturing defect, you can request the legal warranty.
To do so, contact us by clicking here, and we will assist you with the process. Our team will review your case and inform you about the next steps.

Once we receive the returned products in our warehouse, we will process the refund to your original payment method.
You will receive a confirmation email, and the process may take up to 14 days.