You may request:
Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, together with supplementary information.
Receive in a structured, general purpose, machine-readable format a copy of the personal information you provide directly to us.
Request rectification of your personal information over which we have control.
Request erasure of your personal information.
Object to our processing of your personal information.
Request restriction of our processing of your personal information.
File a complaint or a claim with a supervisory authority.
Please note, however, that these rights are not definitive and may be subject to our own legitimate interests and regulatory requirements.
We will retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and implement and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose of the collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as quickly as possible. Under applicable laws, we will retain records containing personal customer information, account opening documents, communications and any other information required by applicable laws and regulations.
We may rectify, replace or delete inaccurate information at any time at our discretion.
Reasons for data collection
The processing of your Personal Information (i.e. any information that can reasonably identify you; hereinafter "Personal Information") is necessary for the performance of our contractual obligations to you, as well as to provide our services to you, to protect our legitimate interests and to comply with legal and financial laws to which we are subject.
What information do we collect?
We collect two types of data and information from Users.
The first type is non-identifying and non-identifiable information pertaining to Users, which may be collected through your use of the Site ("Non-Personal Information"). We do not know the identity of a User whose Non-Personal Information we collect. This information may include aggregated usage data and technical information transmitted by the device, both software and hardware (such as the type of browser and operating system the device uses, language preferences, access time, etc.), in order to improve the functionality of our Site. We also collect information about your activity on our Site (such as pages visited, web browsing, clicks, actions, etc.).
The second type of information is Personal Information which is individually identifiable information, that is, information that identifies an individual or can, without undue difficulty, identify an individual. This information includes:
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs) and other information related to your activity on the Site.
How do we receive information about you?
We receive your personal information from a variety of sources:
When you voluntarily provide us with your personal information when you register on our Site.
When you use our Site or make use of our Site in connection with your use of our services.
From external providers, services and public records (such as traffic statistics providers).
How is the information used and with whom do we share the information?
We may use the information for the following purposes:
Maintaining communication with you: to send you notifications regarding our services, providing you with technical information and troubleshooting any customer service issues you may have.
To communicate with you and keep you informed about our latest services and updates.
Display advertisements to you when you use our Site (see "Advertisements" for more information).
Market and promote our websites and products (for more information, see "Marketing").
To carry out statistical and analytical studies and tests in order to improve the Site.
In addition to the various uses listed above, we may transfer or disclose Personal Information to our affiliated companies and sub-contractors.
Hosting and managing our Site
Providing our services to you, including a personalised display of our Site
To store and process such information on our behalf
To serve advertisements to you and to assist you both in evaluating the success of our advertising campaigns and in retargeting any of our users
Provide you with marketing offers and promotional material relating to our Site and our services
Conduct research, technical diagnostics or analysis
In addition, we may disclose information if we are reasonably certain that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process or governmental request; (2) enforce our policies (including our Agreement), including any investigation of potential violations thereof; (3) investigate, detect, prevent or take action regarding illegal activities or other violations, suspected fraud or security matters; (4) to establish or exercise our rights to defend ourselves against legal claims or complaints; (5) to prevent any harm or damage to the rights, property or safety of us, our users, yourself or any third party; or (6) to cooperate with law enforcement agencies and/or, if we deem it necessary, to enforce intellectual property or other legal rights.
A "cookie" is a small unit of information that a website assigns to your device while you are visiting the site. Cookies are very useful and can be used for a variety of purposes. These include enabling you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services faster and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests, and to collect statistical data about the use of our Services.
The Site uses the following types of cookies:
a. "session cookies", which are stored only temporarily during a browsing session to enable normal use of the system and are deleted from your device when you close your browser.
b. "persistent cookies", which are only read by the site, are stored on your computer for a fixed period of time and are not deleted when you close your browser. These cookies are used when it is necessary to know your identity in case of frequent visits, for example, to allow us to store your preferences for the next login.
c. "third party cookies", which are set by other online services that run content on the page you are visiting, for example, by third party analytics companies that monitor and examine access to the website.
Cookies do not contain any information that identifies you personally, but the personal information we store about you may be linked, by us, to information stored in and obtained from cookies. You can delete cookies by following the instructions in your device preferences. However, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We use a tool based on Snowplow Analytics technology to collect information about Site usage. This tool collects information, such as how often users access the Site, which pages they visit, etc. It does not collect any personal information and is only used by the Site hosting and usage service provider to improve the Site and services.
Use of the command libraries (Google Web Fonts)
In order to present content correctly and visually appealing in all browsers, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser cache to prevent multiple loading. If your browser does not support Google Web Fonts or does not allow access, the content will be displayed with a default font.
Calling script or font libraries automatically triggers a connection to the library operator. In theory, it is possible that the relevant library operators collect data, although, in that case, it is not clear for what purpose.
Collection of information from third parties
How do we protect your information?
Although we take reasonable steps to secure information, we cannot be responsible for the acts of anyone who gains unauthorised access to or misuses our Site, and we make no warranties, express, implied or otherwise, that such access will be prevented.
Transfer of data outside the EEA
Please note that some recipients of data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will put in place an agreement to ensure an adequate level of data protection.
We may use third-party advertising technology for the purpose of displaying advertisements when you access the Site. This technology uses your information in relation to your use of the Services in order to serve ads to you (for example, by including third party cookies in your web browser).
You may opt-out of inclusion in numerous third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice of NAI and DAA members, as well as your choices regarding the use of your information by these companies, including how to opt-out of inclusion in third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
We or our third party sub-contractors may use your Personal Information, such as your name, email address, telephone number, etc., in order to provide you with promotional material relating to our services that we think may be of interest to you.
Out of respect for your right to privacy, we also provide you with the means to opt-out of receiving marketing offers from us along with such material. If you unsubscribe, we will remove your e-mail address or telephone number from our marketing mailing lists.
Please note that even if you have unsubscribed from receiving commercial e-mails from us, we may still send you other important e-mail communications without offering you the option to opt-out of receiving them. These communications may include customer service announcements or administrative notices.
We understand the importance of protecting the privacy of children, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow minors to use our services without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect any Personal Information from minors. If a parent or legal guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us.
How to Contact Us
If you have any general questions about the Site or the information we collect from you and our use of it, you may contact us.